My Wizzair flight from Athens to London on *th July was cancelled. My Opodo booking ref...

GetHuman5032974's customer service issue with Opodo from July 2020

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5032974's own words
My Wizzair flight from Athens to London on *th July was cancelled. My Opodo booking reference is **********. The Wizzair reference is BJLFJB.**Wizzair have told me they have refunded the money to you as the agency and that they cannot refund or issue a voucher directly to me.**However, when I call Opodo, the recorded message says I must contact the airline directly as it is a budget airline. I cannot get through to you on the phone.**Please advise when you will be passing on the refund from Wizzair to me. Thank you.**Oliver White

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Opodo

Customer service issue
Reported by GetHuman5032974
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2998 others
0 customers following this

Timeline

GetHuman5032974 started working on this issue
Jul 6th 9:02am