Virgin cancelled my flight booked on **th March via Opodo. On **rd March, Opodo informe...

GetHuman4322054's customer service issue with Opodo from March 2020

Help with my Opodo issue
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Before contacting them, items GetHuman4322054 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman4322054's own words
Virgin cancelled my flight booked on **th March via Opodo. On **rd March, Opodo informed me there were no further flights and re-booked me onto a flight on **th April. I subsequently found another flight and tried tirelessly on **rd March to contact Opodo to cancel and qualify for a refund. I sent emails, made numerous calls, tried Messenger and tried cancelling by Managing my Booking on their website. My flight still remains booked and they are now offering a re-booking when I am at my destination.

GetHuman4322054 did not yet indicate what Opodo should do to make this right.

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Opodo

Customer service issue
Reported by GetHuman4322054
Mar 29th, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 2073 others
0 customers following this

Timeline

GetHuman4322054 started working on this issue
Mar 29th 7:08pm

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