I booked flight Hamburg to Dublin Plus car and hotel. When arrived in Dublin it turned...

GetHuman4439349's customer service issue with Opodo from March 2020

Help with my Opodo issue
Before contacting them, items GetHuman4439349 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman4439349's own words
I booked flight Hamburg to Dublin Plus car and hotel. When arrived in Dublin it turned Our car was rented for the next day. Not Sure what happens. I had ** Minute left to cancel and book New with right dates or changed the booking. I called the Service Center and waitex in line for ** Minutes without getting connected. Then I cancel Es via App but had to pay **,**€ because IT was too late now.*I think I should Not need to pay cancelation Fee. *Can you help?

GetHuman4439349 did not yet indicate what Opodo should do to make this right.

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Opodo

Customer service issue
Reported by GetHuman4439349
Mar 9th, 2020 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1218 others
0 customers following this

Timeline

GetHuman4439349 started working on this issue
Mar 9th, 2020 9:55am
GetHuman4439349 indicated the issue is not fixed yet.
Mar 9th, 2020 8:32pm
GetHuman4439349 shared this issue with friends on Facebook
Mar 19th, 2020 1:57pm

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