Hello, I tried booking a return AMS-ACC ticket. My card declined but I noticed Opodo to...

GetHuman-joxiexor's Overcharge/Strange charge issue with Opodo from December 2019

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Before contacting them, items GetHuman-joxiexor may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-joxiexor's own words
Hello, I tried booking a return AMS-ACC ticket. My card declined but I noticed Opodo took a fee of £ **.**. My reference is **********. I'd like to request an immediate refund.

GetHuman-joxiexor did not yet indicate what Opodo should do to make this right.

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Opodo

Overcharge/Strange charge issue
Reported by GetHuman-joxiexor
Dec 11th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 684 others
0 customers following this

Timeline

GetHuman-joxiexor started working on this issue
Dec 11th, 2019 8:55am