Booking Ref: ***********Q** GBW* Return London Gatwick to Dhaka via Dubai *rd December...

GetHuman-sookhan's customer service issue with Opodo from September 2018

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The issue in GetHuman-sookhan's own words
Booking Ref: ***********Q** GBW* Return London Gatwick to Dhaka via Dubai *rd December **** RETURN **th January **** via Dubai arriving Heathrow **th January ******My original ticket was booked Gatwick to Dhaka *rd December with a stop over of around *hr in Dubai and Returning **th January with a stopover in Dubai of around *hrs. I specifically booked those tickets as I am a lone traveller and being over **yrs old I did not want a long stop in Dubai.*However I have received an email from Emirates changing the return flight which means a stopover in Dubai of around **hrs and arriving back in Heathrow the following day.*My ticket does not allow me to change dates unless I pay more money which I think is unacceptable under the circumstances given.*On another note I have been on your website to check the flight details and you have not updated the information about the new flight change - it still gives the old flight details.*I would be happy if you could sort this out for me and if possible change my return ticket so that I do not have a very long stopover in Dubai (and as a gesture of goodwill you will not charge me for this).**I look forward to hearing from you.**Regards**Susan Khan

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Customer service issue
Reported by GetHuman-sookhan
Sep 28th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 228 others
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GetHuman-sookhan started working on this issue
Sep 28th, 2018 11:24am