Booking Ref: ***********Q** GBW* Return London Gatwick to Dhaka via Dubai *rd December...

GetHuman-sookhan's customer service issue with Opodo from September 2018

2 views | 228 similar | 0 following
Help with my Opodo issue
First: share to improve GetHuman-sookhan's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-sookhan's next move: call Opodo.
The best way to get your problem resolved is to tap the button below to start calling Opodo. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-sookhan may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-sookhan's own words
Booking Ref: ***********Q** GBW* Return London Gatwick to Dhaka via Dubai *rd December **** RETURN **th January **** via Dubai arriving Heathrow **th January ******My original ticket was booked Gatwick to Dhaka *rd December with a stop over of around *hr in Dubai and Returning **th January with a stopover in Dubai of around *hrs. I specifically booked those tickets as I am a lone traveller and being over **yrs old I did not want a long stop in Dubai.*However I have received an email from Emirates changing the return flight which means a stopover in Dubai of around **hrs and arriving back in Heathrow the following day.*My ticket does not allow me to change dates unless I pay more money which I think is unacceptable under the circumstances given.*On another note I have been on your website to check the flight details and you have not updated the information about the new flight change - it still gives the old flight details.*I would be happy if you could sort this out for me and if possible change my return ticket so that I do not have a very long stopover in Dubai (and as a gesture of goodwill you will not charge me for this).**I look forward to hearing from you.**Regards**Susan Khan

GetHuman-sookhan did not yet indicate what Opodo should do to make this right.

How GetHuman-sookhan fixed the problem

We are waiting for GetHuman-sookhan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Opodo's attention and get better help faster. Tap below to get started.
Having Opodo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sookhan fixes it.
This email address isn't valid

Opodo

Customer service issue
Reported by GetHuman-sookhan
Sep 28th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 228 others
0 customers following this

Timeline

GetHuman-sookhan started working on this issue
Sep 28th, 2018 11:24am

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians