I was charged twice for the same flight. I initially made a flight purchase and was cha...
GetHuman851494's customer service issue with Opodo from July 2018
27 views | 96 similar | 0 following
Help with my Opodo issue
Did that get it fixed?
Waiting to see if GetHuman851494 fixed the issue with our suggestion.
The issue in GetHuman851494's own words
I was charged twice for the same flight. I initially made a flight purchase and was charged ***,**€. The reservation number for this flight is **********. I found out through checking my email that I was also charged ***,**€ for the exact same flight. This is under reservation **********. I did not book the flight for reservation ********** and therefore expect a full refund for that purchase. As I was checking out, a notification popped up saying the price increased, so I clicked cancel payment, but apparently it charged me anyway. I need that reservation removed so that the reservation I intended to make for ***,**€ actually processes and goes through. Again, I’m not sure why I ended up being charged for this reservation (**********) but I need a refund for it. Please contact me as soon as possible. I need my intentional reservation (**********) to go through or I will be stuck in Santorini with no flight home. The reservation won’t process until the other one is canceled! Thank you!
GetHuman851494 did not yet indicate what Opodo should do to make this right.
I have an issue with Opodo too
How GetHuman851494 fixed the problem
We are waiting for GetHuman851494 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.