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OpenTable Customer FAQ

Top Answers & How-to Guides

What is OpenTable's Phone Number?

The question we are asked most often is about how to talk to OpenTable customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How far in advance can I make a reservation on OpenTable?

You can make a reservation on OpenTable as far in advance as the restaurant allows. The availability for making reservations might...
Ask any question you have about OpenTable customer service, get an answer now.

Recent OpenTable Customer Questions

I corrected my email address on my old acct I have had for many years (with many points) and now my membership says I joined today and have 0 points. How do I recover my points?

In cases where you're seeing zero points after an email update, usually it means that a new account was unintentionally created instead of updating the existing one. We can't merge accounts or transfer points on our end. Our suggestion would be to log in using your original email address where your points should still be intact. It's crucial to use the exact email address that was associated with your account originally. If trouble persists, get in touch with OpenTable’s customer service for further assistance.
Asked Apr 3, 2024 4:47 PM

Help me with my OpenTable customer service issue

Cancellation

How Do I Cancel a Reservation on OpenTable?

Canceling a reservation on OpenTable is easy, whether using the website or the app. Just be sure to do it at least 24 hours in advance,...

Group Reservations

Can I make reservations for large groups?

Yes, OpenTable allows you to make reservations for large groups. Whether you're planning a corporate event, birthday celebration, or...

Late Arrivals

What happens if I am running late for my reservation?

If you are running late for your reservation, it is recommended that you contact the restaurant directly to inform them about the delay....

New Restaurant Reservation

Can I make a reservation at a restaurant that is not listed on OpenTable?

Yes, you can make a reservation at a restaurant that is not listed on OpenTable. While OpenTable offers a vast network of participating...

Modify Reservation

Can I modify an existing reservation on OpenTable?

Yes, you can modify an existing reservation on OpenTable. Simply log in to your OpenTable account and locate the reservation you wish...

Fees

Is there a fee for using OpenTable?

No, there is no fee for using OpenTable. OpenTable is completely free for users to make restaurant reservations online. There are no...

Cross-city Reservations

Can I make a reservation for a restaurant in a different city?

Yes, you can make a reservation for a restaurant in a different city using OpenTable. OpenTable allows you to search and book reservations...

Mobile App

What is the OpenTable mobile app and how do I download it?

The OpenTable mobile app is a convenient way to make restaurant reservations and discover new dining options right from your smartphone...

Special Occasions

Can I use OpenTable to book a restaurant for a special occasion?

Yes, absolutely! OpenTable is perfect for booking a restaurant for any special occasion. Whether it's a birthday celebration, anniversary...

Advance Reservations

How far in advance can I make a reservation on OpenTable?

You can make a reservation on OpenTable as far in advance as the restaurant allows. The availability for making reservations might...
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OpenTable issues reported to GetHuman
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