Updated May 3, 2024

Ontario Hydro Customer FAQ

Reporting Outages

To report a power outage, you can contact Ontario Hydro through their designated channels such as their customer service line or online...

Ontario Hydro, also known as Ontario Power Generation (OPG), is a government-owned electricity generation company based in Ontario,...

Ontario Hydro offers various convenient payment options to make paying your electricity bill simple and hassle-free. Customers can...

Yes, you can switch your electricity provider in Ontario. The province has a deregulated electricity market, allowing consumers to...

The average electricity rates in Ontario vary depending on factors such as usage, time of day, and location. As of May 2021, the Ontario...

Yes, Ontario Hydro offers various rebates and incentives for energy-efficient upgrades to encourage customers to adopt a greener approach....

The peak hours for electricity usage in Ontario typically occur between 7:00 am to 11:00 am and 5:00 pm to 7:00 pm, Monday through...

Yes, Ontario Hydro offers an online platform called "My Account" that allows customers to easily monitor their electricity usage. Through...

Ask any question you have about Ontario Hydro customer service. We will do our best to get you answers right away.

FAQ Table of Contents

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Updated May 3, 2024