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Ontario Hydro Customer Service
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FAQ
Updated
May 3, 2024
Ontario Hydro Customer FAQ
Top Answers & How-to Guides
What is Ontario Hydro's Phone Number?
The question we are asked most often is about how to talk to Ontario Hydro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Is there a way to monitor my electricity usage online?
Yes, Ontario Hydro offers an online platform called "My Account" that allows customers to easily monitor their electricity usage. Through...
Ask any question you have about Ontario Hydro customer service, get an answer now.
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Contact Ontario Hydro customer service
Reporting Outages
How do I report a power outage?
To report a power outage, you can contact Ontario Hydro through their designated channels such as their customer service line or online...
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Ontario Hydro Overview
What is Ontario Hydro?
Ontario Hydro, also known as Ontario Power Generation (OPG), is a government-owned electricity generation company based in Ontario,...
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Payment Options
What are the different payment options available?
Ontario Hydro offers various convenient payment options to make paying your electricity bill simple and hassle-free. Customers can...
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Electricity Provider Switch
Can I switch my electricity provider in Ontario?
Yes, you can switch your electricity provider in Ontario. The province has a deregulated electricity market, allowing consumers to...
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Electricity Rates
What are the average electricity rates in Ontario?
The average electricity rates in Ontario vary depending on factors such as usage, time of day, and location. As of May 2021, the Ontario...
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Energy Efficiency Incentives
Are there any available rebates or incentives for energy-efficient upgrades?
Yes, Ontario Hydro offers various rebates and incentives for energy-efficient upgrades to encourage customers to adopt a greener approach....
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Peak Hours
What are the peak hours for electricity usage in Ontario?
The peak hours for electricity usage in Ontario typically occur between 7:00 am to 11:00 am and 5:00 pm to 7:00 pm, Monday through...
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Online Usage Monitoring
Is there a way to monitor my electricity usage online?
Yes, Ontario Hydro offers an online platform called "My Account" that allows customers to easily monitor their electricity usage. Through...
Read more
Help me with my Ontario Hydro customer service issue
Ask any question you have about Ontario Hydro customer service. We will do our best to get you answers right away.
FAQ Table of Contents
Contact Ontario Hydro
Reporting Outages
Ontario Hydro Overview
Payment Options
Electricity Provider Switch
Electricity Rates
Energy Efficiency Incentives
Peak Hours
Online Usage Monitoring
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Ontario Hydro Customer Service
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FAQ
Updated
May 3, 2024