Tracking * C***************I ordered a package from zulily. Tracking on this package sh...
GetHuman2610035's Lost package issue with OnTrac from March 2019
Help with my OnTrac issue
Next: our robot will wait on hold for GetHuman2610035 to get a OnTrac rep on the line!
Always use the GetHuman Phone tocall OnTrac. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2610035's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2610035 may need:
Who made the purchase and Tracking number
The issue in GetHuman2610035's own words
Tracking * C***************I ordered a package from zulily. Tracking on this package shows delivered yesterday but there was nothing at my front door... I actually stayed home all day because I've had several packages stolen in the past *-* weeks and I didn't want to miss this one.. I put a note on my door asking people to ring the bell with any deliveries and to leave packages in the gated patio area if no one answers the door. The tracking on this package says it was delivered at *:**pm to my front door. My son got off the bus around *:**pm and at that time there were no packages at my front door. I asked all of my neighbors and they all told me they didn't see any packages for me, and I checked my patio and there was nothing there... I don't even know how it's possible since I was home ALL DAY with my front door open, but I think someone may have stolen this package too... ** Zulily told me to contact you and ask you to file a trace on my package and find out what the your time frame is for completing that trace.
GetHuman2610035 did not yet indicate what OnTrac should do to make this right.
I have an issue with OnTrac too
How GetHuman2610035 fixed the problem
We are waiting for GetHuman2610035 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get OnTrac's attention and get better help faster. Tap below to get started.
Having OnTrac issues too?
Get tips from pros & other customers, and get it handled faster: