Tracking * C***************I ordered a package from zulily. Tracking on this package sh...

GetHuman2610035's Lost package issue with OnTrac from March 2019

44 views | 271 similar | 0 following
Help with my OnTrac issue
Next: our robot will wait on hold for GetHuman2610035 to get a OnTrac rep on the line!
Always use the GetHuman Phone to call OnTrac. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2610035's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2610035 may need:
Who made the purchase and Tracking number
The issue in GetHuman2610035's own words
Tracking * C***************I ordered a package from zulily. Tracking on this package shows delivered yesterday but there was nothing at my front door... I actually stayed home all day because I've had several packages stolen in the past *-* weeks and I didn't want to miss this one.. I put a note on my door asking people to ring the bell with any deliveries and to leave packages in the gated patio area if no one answers the door. The tracking on this package says it was delivered at *:**pm to my front door. My son got off the bus around *:**pm and at that time there were no packages at my front door. I asked all of my neighbors and they all told me they didn't see any packages for me, and I checked my patio and there was nothing there... I don't even know how it's possible since I was home ALL DAY with my front door open, but I think someone may have stolen this package too... ** Zulily told me to contact you and ask you to file a trace on my package and find out what the your time frame is for completing that trace.

GetHuman2610035 did not yet indicate what OnTrac should do to make this right.

How GetHuman2610035 fixed the problem

We are waiting for GetHuman2610035 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OnTrac's attention and get better help faster. Tap below to get started.
Having OnTrac issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2610035 fixes it.
This email address isn't valid


Lost package issue
Reported by GetHuman2610035
Mar 27th, 2019 - 3 years ago
Not resolved
Seen by 44 customers so far
Similar issue to 271 others
0 customers following this


GetHuman2610035 started working on this issue
Mar 27th, 2019 11:01pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers