Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1699484 may need:
Who made the purchase and Tracking number
The issue in GetHuman1699484's own words
I am desperately trying to refuse*return packages that were placed on December *st and delivered to my home yesterday. Before I received them, I called the company to “cancel” my order they said it was too late and I would have to return the packages after it delivered to my house. I received the packages and am trying to return to sender ASAP. None of the local shipping stores are willing to take my packages because apparently they don’t partner with OnTrac. I am trying to send the three packages back to the sender (AMWAY GLOBAL) immediately. I cannot drive to the OnTrac facility in Kent, WA ( it is well over one hour drive from my home) so I would greatly appreciate scheduling OnTrac to pick the three packages up from my doorstep tomorrow, December *th or the next day, December *th. This is very urgent as I cannot buy Christmas presents until the refund has been processed, which means it has to make it back to the sender’s facility ASAP. All three packages are unopened in their original condition. Please help.
GetHuman1699484 did not yet indicate what OnTrac should do to make this right.
I have an issue with OnTrac too
How GetHuman1699484 fixed the problem
We are waiting for GetHuman1699484 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.