Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-maurtre may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-maurtre's own words
There appears to be a problem with my remote **** Buick Lacrosse key. I was locked out of my car. I tried the remote and the doors did not open. I had to manually unlock the car with the key. After I was in the car, it would not start. It wasn't until ** minutes later, after trying to start the car, it finally started. I received a message about putting the key in a box??? I need your help and to fix the key. Let me know if it needs a battery. Thank you.
GetHuman-maurtre did not yet indicate what OnStar should do to make this right.
I have an issue with OnStar too
How GetHuman-maurtre fixed the problem
We are waiting for GetHuman-maurtre to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.