Overcharge on bill again!

GetHuman640149's customer service issue with OnStar from April 2018

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Help with my OnStar issue
Before contacting them, items GetHuman640149 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
GetHuman640149's next move: have a OnStar rep call.
Always use the GetHuman Phone tocall OnStar. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman640149's own words:
The problem I ran into: Overcharge on bill again!
I trust that OnStar will make this right and come up with a resolution that is fair.
Help with my OnStar issue
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Customer service issue
Reported by GetHuman640149
Apr 29th, 2018 - 3 mons ago
I have an issue with OnStar too
Not resolved
Seen by 1 customer so far
Similar issue to 221 others
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GetHuman640149 started working on this issue
Apr 29th 8:21pm