Oldspice deodorant Captain (red collection)*Number below barcode ( ********** ) *Number...

GetHuman-humblr's customer service issue with Old Spice from November 2018

71 views | 8 similar | 0 following
Help with my Old Spice issue
First: share to improve GetHuman-humblr's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-humblr got the right customer help using our suggestion.
Before contacting them, items GetHuman-humblr may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-humblr's own words
Oldspice deodorant Captain (red collection)*Number below barcode ( ********** ) *Number embedded into stick ( ****TN ) **This product was used personally in armpits once a day roughly **-** minutes after showering, I did apply lotion*oil to the body part before applying. Roughly *-* weeks of use, product began to leave little bits of skin balled up ( I did not know it was skin I thought I was lint from shirt ) I took a closer look with light & without and noticed my skin around it was darker and there was burning sensations of course leaving burns under my armpit. This is unacceptable & I have taken notice that this has happened and been an issue for the past *-* years for customers. I called and they offered me a “coupon” of up to $*.** that would be mailed to my home in * weeks. This is unacceptable and the burns are very painful and unfortunate. I do not want to use another product and do require the company to reimburse me for the damage & suffering that I have sustained. I will be taking pictures of the burns done to me after trimming the hair to see the full damage also. This is very unacceptable.

GetHuman-humblr did not yet indicate what Old Spice should do to make this right.

How GetHuman-humblr fixed the problem

We are waiting for GetHuman-humblr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Old Spice's attention and get better help faster. Tap below to get started.
Having Old Spice issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-humblr fixes it.
This email address isn't valid

Old Spice

Customer service issue
Reported by GetHuman-humblr
Nov 29th, 2018 - 4 years ago
Not resolved
Seen by 71 customers so far
Similar issue to 8 others
0 customers following this


GetHuman-humblr started working on this issue
Nov 29th, 2018 9:20pm