I was one of the lucky winners of finding the golden flip flop *yay me* well I went to...

GetHuman3211849's Complaint issue with Old Navy from July 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3211849's own words
I was one of the lucky winners of finding the golden flip flop *yay me* well I went to use the coupon Saturday June *th and the manager *the manager* questioned me. The cashier wasn't sure if I could use it asked the manager to come help. Manager looks at the coupon and says they are supposed to mark these coupons. I replied what do you mean..she says so that we know you are not reusing them. Well. I don't know. This is what I got. She then asked me where did you find the golden flip flop? I told her it was in the boys section. She then said where exactly. my reply..umm by the boys jeans. She said ok. Nothing else. Went ahead and let the cashier take my coupon. How embarrassing!! There were people in line behind me listening. It was terrible. I was so excited too to find the golden flip flop and even thought the store employees would of been a little excited for me when I went to use it too but no, they acted like I stole it. I am very disappointed that this happened. I understand there is a lot of fraud and such going around but to make me feel like that was ridiculous. Maybe should let the customers use the coupon the day they find it this wouldn't be an issue. *this was at the old navy in Wesley Chapel FL in the grove I didn't take the managers name*.

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Old Navy

Complaint issue
Reported by GetHuman3211849
Jul 8th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 3273 others
0 customers following this

Timeline

GetHuman3211849 started working on this issue
Jul 8th, 2019 1:33pm
GetHuman3211849 indicated the issue is not fixed yet.
Jul 11th, 2019 1:57pm