I am using this link because I see to have no recourse here. I made a purchase on your...

GetHuman-jerrydva's customer service issue with OfferUp from May 2020

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The issue in GetHuman-jerrydva's own words
I am using this link because I see to have no recourse here. I made a purchase on your site. In your payment instructions you say to "bring cash". I seller delivered an item, a fridge, he plugged it in quickly to show it worked. * hours later it stopped working. I paid more money for a technician to look at it, he said compressor was bad based on his readings. the seller delivered it lying down in a van. I was told that once this happened other oils flowed and once he plugged it in, oils mixed with the freon in compressor. he said this happens especially if compressor is already going bad. this is not something I did. I notified seller same day by text and phone. he apologized and said it was working when he left it. he said in text he would give my $*** back but hasn't. he said he would bring it, then said i could come to job and get it, then said he sent money order. he didn't. all is in text. i have been out of my money going on * weeks now. I find it hard to believe offerup, even though, this item was not shipped would allow*encourage cash the allow me to be defrauded of $***. I am asking for you help in this please.

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OfferUp

Customer service issue
Reported by GetHuman-jerrydva
May 27th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 4198 others
0 customers following this

Timeline

GetHuman-jerrydva started working on this issue
May 27th, 2020 1:47am
GetHuman-jerrydva indicated the issue is not fixed yet.
May 27th, 2020 5:54am

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