GetHuman1647314's customer service issue with OfferUp from November 2018
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The issue in GetHuman1647314's own words
Hi! I am currently in the process of trying to purchase a stroller from a seller out of CA. I found the item under the shipping tab, made my offer and messaged with this person. He seemed skeptical to shipping the item, afraid it could be damaged in transit and had since contacted me with hesitation about accepting my offer and going through with the sale. I have told him that it is ***% up to him whether or not he wants to accept and send to me, knowing that if the product doesn’t come to me as seen in the pictures he posted, that I can turn around and send it back and payment not go through.**He keeps mentioning that he is worried something will happen to it and is asking me how I should package it to keep it from getting damaged. It’s a been concerning to me, and frankly a bit sketchy. Something tells me maybe it is already damaged and he’s going to send it to me in that condition but swear it wasn’t when he shipped it. **Is there anything I can do to protect myself or actions I should take in dealing with this seller? He says it’s his first time shipping an item with OfferUp.**Also, I have him my cellphone number so I could prove my legitimacy and while most communication (through text and over the phone has been cordial and respectful), his last text to me was sexual in nature. He quickly said it was sent to the wrong person, but shortly thereafter, a text from a random number (also our or California) sent me an eerily similar message of the same context. **I wanted to write now in fear I may experience issues with this seller once product is shipped. Do you have any advice? **Sorry for the trouble! Thanks!
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