I have tried contacting offer up numerous times within the past couple of months. At le...

GetHuman1204394's customer service issue with OfferUp from September 2018

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The issue in GetHuman1204394's own words
I have tried contacting offer up numerous times within the past couple of months. At least three times, and no one has responded to this issue to the email I provided. I’m having a technical issue involving server connection possibly, but I get an error message every time I try to message another customer about a product they have posted. (Error Code: G*XO*VX*). It also seems to have a negative effect on trying to connect with OfferUp via their links on help page, as well. But I am mostly concerned about trying to connect with posters*other customers. Unfortunately, this has become a rather time sensitive thing for me. I was hoping to get a response today from someone from OfferUp, after expressing such urgency, but to no avail. I feel as if my request has just been simply ignored over the past couple of months. Not sure why I Haven’t received a simple email response yet, presumably by now it being a known issue, especially. As for actions I’ve taken, I have both tried updating the app to the newest version, as well as having uninstalled and reinstalled the app. Nothing seems to help. Any Help would be appreciated.

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OfferUp

Customer service issue
Reported by GetHuman1204394
Sep 25th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1939 others
0 customers following this

Timeline

GetHuman1204394 started working on this issue
Sep 25th, 2018 11:44pm

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