I have tried contacting offer up numerous times within the past couple of months. At le...

GetHuman1204394's customer service issue with OfferUp from September 2018

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Help with my OfferUp issue
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GetHuman1204394's next move: find and follow the right step-by-step guide.
OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1204394 will need to dig through the advice provided by OfferUp, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1204394 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if OfferUp has better answers for you: OfferUp Help Center
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The issue in GetHuman1204394's own words
I have tried contacting offer up numerous times within the past couple of months. At least three times, and no one has responded to this issue to the email I provided. I’m having a technical issue involving server connection possibly, but I get an error message every time I try to message another customer about a product they have posted. (Error Code: G*XO*VX*). It also seems to have a negative effect on trying to connect with OfferUp via their links on help page, as well. But I am mostly concerned about trying to connect with posters*other customers. Unfortunately, this has become a rather time sensitive thing for me. I was hoping to get a response today from someone from OfferUp, after expressing such urgency, but to no avail. I feel as if my request has just been simply ignored over the past couple of months. Not sure why I Haven’t received a simple email response yet, presumably by now it being a known issue, especially. As for actions I’ve taken, I have both tried updating the app to the newest version, as well as having uninstalled and reinstalled the app. Nothing seems to help. Any Help would be appreciated.

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Customer service issue
Reported by GetHuman1204394
Sep 25th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1939 others
0 customers following this


GetHuman1204394 started working on this issue
Sep 25th, 2018 11:44pm