Hello i tried to factory reset my oculus quest. It brought me to a menu called “usb upd...

GetHuman-kmickmeu's customer service issue with Oculus Rift from January 2020

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The issue in GetHuman-kmickmeu's own words
Hello i tried to factory reset my oculus quest. It brought me to a menu called “usb update mode”. It auto scrolls and i can not select anything with the power button. I’ve tried resetting and powering it off but it just brings me back to the menu. It can not connect to the phone. I would just like to get out of this menu. If anything can help that’d be appreciated
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Oculus Rift

Customer service issue
Reported by GetHuman-kmickmeu
Jan 12th, 2020 - a mo ago
Not resolved
Seen by 1 customer so far
Similar issue to 175 others
0 customers following this
Timeline
GetHuman-kmickmeu started working on this issue
Jan 12th 5:35am