HELLO REALLY ENJOY O'CHARLEY EXCEPT THIS DOUGLASVILLE LOCATION. The Manager was call ov...

GetHuman-rrider's customer service issue with O'Charley's, Inc. from July 2018

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The issue in GetHuman-rrider's own words
HELLO REALLY ENJOY O'CHARLEY EXCEPT THIS DOUGLASVILLE LOCATION. The Manager was call over because we waited over an hour for our food ( Not busy). Its *:**pn we arrived at *:**pm seated as soon as we got in. We still fine with the wait Then my noodles were not done. I spoke with young lady helping my table she apologized got manger. He came over I explain food wasn't done he looked walked away and said to the waiter Throw it out. NEVER ONCE ACKNOWLEDGED THE MISTAKE JUST WALKED OFF. HE NEEDS COACHING.
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O'Charley's, Inc.

Customer service issue
Reported by GetHuman-rrider
Jul 1st, 2018 - a yr ago
I have an issue with O'Charley's, Inc. too
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Seen by 5 customers so far
Similar issue to 15 others
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Timeline
GetHuman-rrider started working on this issue
Jul 1st, 2018 1:53am
GetHuman-rrider shared this issue with followers on Twitter
Jul 1st, 2018 1:54am
GetHuman-rrider indicated the issue is not fixed yet.
Jul 2nd, 2018 4:17am
GetHuman-rrider indicated the issue is not fixed yet.
Jul 2nd, 2018 4:23am