I called in an order by phone to O'Charleys in Jackson, TN on ****** around *:**pm she...

GetHuman757034's customer service issue with O'Charley's, Inc. from June 2018

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The issue in GetHuman757034's own words
I called in an order by phone to O'Charleys in Jackson, TN on ****** around *:**pm she said it would be ready in ** min. I orders prime rib. I live about * miles from restaurant and when I arrived around *:** for pick up it was ** minutes before I was seen to . Ablack worker had to tell this white worker she had customer since she as so busy on the phone. When she did approach me she said how can I help you I told her I was there for pick up she just looked at me and said ,"Oh we don have prime rib today, " Did not say I'm sorry or is there anything else you would like just a smart *** grin. I was highly pissed after driving * miles and not even a apology.
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O'Charley's, Inc.

Customer service issue
Reported by GetHuman757034
Jun 6th, 2018 - 10 mons ago
I have an issue with O'Charley's, Inc. too
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Timeline
GetHuman757034 started working on this issue
Jun 6th, 2018 6:25pm
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Jun 6th, 2018 6:26pm