We have recently completed an Alaskan Cruise on board Norwegian Pearl*We loved it and w...

GetHuman-ray_whee's customer service issue with Norwegian Cruise Line from October 2018

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The issue in GetHuman-ray_whee's own words
We have recently completed an Alaskan Cruise on board Norwegian Pearl*We loved it and we have said so on our feedback form.*We would definitely consider NCL again, so much so that whilst on board we asked the cruise*Director if he could arrange for us to receive a brochure. We watched as he *entered our details online, we've been home now since **th September but still*no brochure. Perhaps you could sort this out for us.*By the way, I purchased a watch whilst on board, now I know that it was only*cheap "Sale price $**" but it has never worked, despite me paying to have*a new battery fitted. It’s the principal and I feel that you have let yourselves down by selling an inferior product, leaves a sour taste in one’s mouth on what was otherwise a great experience.*Regards*Ray Wheeler
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Norwegian Cruise Line

Customer service issue
Reported by GetHuman-ray_whee
Oct 11th, 2018 - 3 mons ago
I have an issue with Norwegian Cruise Line too
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GetHuman-ray_whee started working on this issue
Oct 11th, 2018 2:07pm