I have a flight from Newark to Rome departing ******* I received an E-Mail today that...

GetHuman3526001's customer service issue with Norwegian Airlines from September 2019

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The issue in GetHuman3526001's own words
I have a flight from Newark to Rome departing ******* I received an E-Mail today that you switched to using Euro Atlantic airlines to service this flight using different aircraft. I had booked Premium Seats on this flight which are now not available. Why was this done at this late date. I am concerned about the seating configuration on this flight since Euro Atlantic Airlines does not have a good reputation. I was told the aircraft being utilized was a Boeing ***. Unfortunately , after checking I discovered this was incorrect and this model aircraft does not exist. Please advise as to the type of aircraft and seating available on this plane. I am scheduled to return to the U.S. on ******* and do not want to encounter any additional suprise Please advise whether there is more than one class of seating. Please reply as soon as possible. Thank you

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Norwegian Airlines

Customer service issue
Reported by GetHuman3526001
Sep 3rd, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 480 others
0 customers following this


GetHuman3526001 started working on this issue
Sep 3rd, 2019 3:25pm

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