To whom it may concern:**My name is Jia Wang-Hu. I booked a trip from Dubrovnic to New...

GetHuman-jannenb's customer service issue with Norwegian Airlines from June 2019

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To whom it may concern:**My name is Jia Wang-Hu. I booked a trip from Dubrovnic to New York on May **, ****. Reference KERK*N. The flight DY****was delayed for * hours. Not only that, the ground staff even demanded that I pay for check in luggage because my luggage height was half inch exceeding requirement, even though I had only * luggage for * people. The delayed time should be more than offset the luggage height. We landed in New York on the wee hours of the second day. So I am here request that Norwegian Air refund my over charged check-in luggage fee which was unnecessary. *Thank you for your attention to this matter. *Jia**Salgskvittering ********* mai **** **:***Norwegian AIR Shuttle Asa**** Int Baggage charge at Gate, *** Int Baggage charge at Gate**kr ***,***Totalt:*kr ***,***MVA (* % ): kr *,*** *KORTBETALING (CONTACTLESS) **VISA CREDIT ********UTSTEDENDE BANK: CITIBANK N.A. AID: A************* TVR: ********** AUT: *****CREF.NR: J*OFP*RQNY*Kj*pmann : OSL handling Menzies * Norwegian AIR Shuttle Asa* Oksen*yveien *, **** FORNEBU * *** *** ** **** *****@***.com * Org. nr: **********Elektronisk kvittering*Vis i nettleser

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Norwegian Airlines

Customer service issue
Reported by GetHuman-jannenb
Jun 10th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 338 others
0 customers following this

Timeline

GetHuman-jannenb started working on this issue
Jun 10th, 2019 7:26pm