*. I tried to renew my existing Norton Security program as my data shows ** days left...

GetHuman-iamsgbla's customer service issue with Norton AntiVirus from November 2018

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The issue in GetHuman-iamsgbla's own words
*. I tried to renew my existing Norton Security program as my data shows ** days left. When I tried to sign in, Norton could not identify my email address or my password. I am using Windows ** and Edge as my browser. I have been using Norton products for about ** years and I have been using Norton Utilities ** for a couple of years.***. I set up a new account on Norton a couple of hours ago and used my current email address and a new password.***. I want to renew my existing account that I can't access but I figure at this stage, I should just uninstall both of my Norton products off my primary and secondary PC's, buy the software I need from Norton, and install the new software into the new account I set up today.**I tried to call and I tried to reach you via Chat but the wait time seems to be infinity.**Help. steven Blanchard ***.***.****.

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Norton AntiVirus

Customer service issue
Reported by GetHuman-iamsgbla
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 126 others
0 customers following this

Timeline

GetHuman-iamsgbla started working on this issue
Nov 10th, 2018 4:01am

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