I would like to send compliments to JARED D. who currently works at Nordstrom Ala Moana...

GetHuman-dkusaka's customer service issue with Nordstrom from December 2019

Help with my Nordstrom issue
The issue in GetHuman-dkusaka's own words
I would like to send compliments to JARED D. who currently works at Nordstrom Ala Moana *nd floor pick up! On ********* I asked JARED for "dress casual" shoe suggestions for my son. He shared about a recent purchase at Nordstrom - comfortable Cole Haan that was recently transferred to Rack. He took time to check online for availability and item number - allowed me to take photo of item. I ordered online from Rack when I returned home. I'm older* came from exercise (looked a mess) and yet JARED was extremely patient and helpful! Nordstrom is lucky to have a stylish, respectful young man like Jared who personifies what Nordy's is all about - providing outstanding customer service to everyone who walks in the door. Thank you! BTW: my son wore the Cole Haan shoes Jared recommended to seven residency interviews in Cali, Boston, Seattle - loves them for the look and comfort! Aloha, Diane

GetHuman-dkusaka did not yet indicate what Nordstrom should do to make this right.

How GetHuman-dkusaka fixed the problem

We are waiting for GetHuman-dkusaka to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Nordstrom's attention and get better help faster. Tap below to get started.
Having Nordstrom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Nordstrom

Customer service issue
Reported by GetHuman-dkusaka
Dec 5th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 99 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Order number
Shipping address

Timeline

GetHuman-dkusaka started working on this issue
Dec 5th, 2019 12:19am
GetHuman-dkusaka confirmed the issue is fixed. Hooray!
Dec 6th, 2019 1:28am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians