My name is Adam Charlson. My email address is *****@***.com. My phone number is...

GetHuman5301471's Complaint issue with Nordictrack from September 2020

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The issue in GetHuman5301471's own words
My name is Adam Charlson. My email address is *****@***.com. My phone number is ***.***.****. I ordered the Fusion product from you. My order number is NT*******. Yesterday, after waiting for * weeks to receive this, it was delivered my Ryder in a giant box. When I told them were to set it up, the driver of the truck let me know they don't set up the product. I am not a handy person and would not have ordered this if I knew it would require me to assemble this. I need someone to come and install this, ASAP. The Fusion I ordered is sitting at Ryder. I told them I was refusing delivery because I have no idea how to set this thing up and for the money I spent, I would expect someone to get it set up for me the right way. I am happy to pay a third party to set this up if you can recommend someone.

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Nordictrack

Complaint issue
Reported by GetHuman5301471
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 266 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5301471 started working on this issue
Sep 25th, 2020 8:58pm
GetHuman5301471 indicated the issue is not fixed yet.
Sep 26th, 2020 1:08am