My name is Adam Charlson. My email address is *****@***.com. My phone number is...

GetHuman5301471's Complaint issue with Nordictrack from September 2020

Help with my Nordictrack issue
First: share to improve GetHuman5301471's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5301471's own words
My name is Adam Charlson. My email address is *****@***.com. My phone number is ***.***.****. I ordered the Fusion product from you. My order number is NT*******. Yesterday, after waiting for * weeks to receive this, it was delivered my Ryder in a giant box. When I told them were to set it up, the driver of the truck let me know they don't set up the product. I am not a handy person and would not have ordered this if I knew it would require me to assemble this. I need someone to come and install this, ASAP. The Fusion I ordered is sitting at Ryder. I told them I was refusing delivery because I have no idea how to set this thing up and for the money I spent, I would expect someone to get it set up for me the right way. I am happy to pay a third party to set this up if you can recommend someone.

GetHuman5301471 did not yet indicate what Nordictrack should do to make this right.

How GetHuman5301471 fixed the problem

We are waiting for GetHuman5301471 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Nordictrack customer problems.
How Do I Exchange an Order with Do I Track My Order with Nordictrack?
Do you have a customer issue as well?
We can help you get Nordictrack's attention and get better help faster. Tap below to get started.
Having Nordictrack issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman5301471
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 266 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman5301471 started working on this issue
Sep 25th, 2020 8:58pm
GetHuman5301471 indicated the issue is not fixed yet.
Sep 26th, 2020 1:08am