I have called Service to request a technician for an out warranty C**** treadmill, Seri...

GetHuman5036704's customer service issue with Nordictrack from July 2020

Help with my Nordictrack issue
First: share to improve GetHuman5036704's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5036704's own words
I have called Service to request a technician for an out warranty C**** treadmill, Serial Num BB*********.**Please refer to Order * ******* for Technician to diagnose treadmill.**Initial call was on June **rd, and my credit card was charged $***. I was told a technician would call me to schedule and appt. No such luck. I called back on July *st, Josh the SR said he would make sure a technician would call. I also found a support article specifying that waits should be within * or so business days.**I'm quite tired of calling the ***.***.**** number and being placed in a queue forever, listening to the same music loop. **Please respond to this email. If not satisfactory, I would certainly would entertain the request of refunding my $*** charge and going with an other treadmill manufacturer that has better customer support.**Please email me a response.*Thank you.*Jeremy Rubock****.***.*****email is Jeremy.R*****@***.com

GetHuman5036704 did not yet indicate what Nordictrack should do to make this right.

How GetHuman5036704 fixed the problem

We are waiting for GetHuman5036704 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Nordictrack customer problems.
How Do I Exchange an Order with Nordictrack.com?How Do I Track My Order with Nordictrack?
Do you have a customer issue as well?
We can help you get Nordictrack's attention and get better help faster. Tap below to get started.
Having Nordictrack issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Nordictrack

Customer service issue
Reported by GetHuman5036704
Jul 6th, 2020 - 2 years ago
Not resolved
Seen by 41 customers so far
Similar issue to 203 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5036704 started working on this issue
Jul 6th, 2020 11:23pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians