I have called Service to request a technician for an out warranty C**** treadmill, Seri...

I have called Service to request a technician for an out warranty C**** treadmill, Serial Num BB*********.**Please refer to Order * ******* for Technician to diagnose treadmill.**Initial call was on June **rd, and my credit card was charged $***. I was told a technician would call me to schedule and appt. No such luck. I called back on July *st, Josh the SR said he would make sure a technician would call. I also found a support article specifying that waits should be within * or so business days.**I'm quite tired of calling the ***.***.**** number and being placed in a queue forever, listening to the same music loop. **Please respond to this email. If not satisfactory, I would certainly would entertain the request of refunding my $*** charge and going with an other treadmill manufacturer that has better customer support.**Please email me a response.*Thank you.*Jeremy Rubock****.***.*****email is Jeremy.R*****@***.com