HELP! This is the hardest thing I've ever seen to figure out!*I bought the switch for m...

GetHuman1816913's customer service issue with Nintendo from December 2018

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The issue in GetHuman1816913's own words
HELP! This is the hardest thing I've ever seen to figure out!*I bought the switch for my * year old grandson. *Against my adamant instruction for him to wait and let me set up the game system he took it upon himself to do so.*Somehow he managed to get it up and running start playing it.*The problem is that now he doesn't k now what email or password or ID he used. *I am now trying to download Fortnite on this thing and am unable because I don't know anything about anything !*Is there any way to just delete whatever he did and let me start over?*Changing email addresses and passwords and birthdays and nicknames and .... has been completely useless. It always ask for something else that I do t know. I've tried everything.

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Nintendo

Customer service issue
Reported by GetHuman1816913
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 1244 others
0 customers following this
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Timeline

GetHuman1816913 started working on this issue
Dec 23rd, 2018 4:37am

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