I bought and downloaded a game last night, and I highly regret it. It's cities:skylines...

GetHuman-alyxrae's customer service issue with Nintendo from October 2018

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The issue in GetHuman-alyxrae's own words
I bought and downloaded a game last night, and I highly regret it. It's cities:skylines. I have it on my computer and love it, I thought it'd be great to play it on my tv or on the go. I thought they'd make use of the touch screen and it would be an upgrade from the pc. But it's horrible, it's impossible to read the tiny text in handheld mode, and using the joystick to accurately place things is difficult at best. Ive been playing it on and off since I bought it. I can't go more than ** minutes without my eyes hurting from trying to focus on the tiny text, and the anger and frustration of the attempt at placing straight roads or connecting things to each other with an awful snap function that snaps completely different to the pc version, but they don't tell you how to navigate it so you end up just moving back and forth for * minutes trying to place the road adjacent to another. It's just been an awful experience. If it were cheap, I'd say it's not worth getting upset over, but it was about **$ and I would much rather spend it on a game I'll actually play. On top of the horrid gameplay mechanics, I honestly feel nauseated by trying to read the text and trying to zoom in and out quick enough to respond to the problems, but not being able to click directly on it. I just want a refund to forget about this horrible experience.

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Customer service issue
Reported by GetHuman-alyxrae
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 679 others
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GetHuman-alyxrae started working on this issue
Oct 14th, 2018 6:39pm