There are two Nintendo switch consoles on our household. There is one parent account w...

GetHuman-towchick's customer service issue with Nintendo from July 2018

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The issue in GetHuman-towchick's own words
There are two Nintendo switch consoles on our household. There is one parent account with both switches on it. We use the parent control function. One switch has the "octo expansion" on the main account. We then purchased a second switch and added it to the parent account. Now the second console want their own octo expansion but we can't seem to purchase a second one for this unit as it only links to the parent account? We do not want to disable the game on one close and activated on another and go back and forth. Why can't each console have this game? Unable to find a solution. We also purchased two separate splatoon * chips - one fore each console - I don't think they can share a game?
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Nintendo

Customer service issue
Reported by GetHuman-towchick
Jul 23rd, 2018 - 10 mons ago
I have an issue with Nintendo too
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Password
Game Name
Console Type
Game Version Type
Name of Account Holder
Timeline
GetHuman-towchick started working on this issue
Jul 23rd, 2018 7:44pm
GetHuman-towchick indicated the issue is not fixed yet.
Jul 23rd, 2018 10:08pm