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Nicor Customer FAQ

Top Answers & How-to Guides

What is Nicor's Phone Number?

The question we are asked most often is about how to talk to Nicor customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any energy-saving programs or rebates available?

Yes, Nicor offers various energy-saving programs and rebates to encourage customers to save energy and reduce costs. Through our Energy...
Ask any question you have about Nicor customer service, get an answer now.
Contact Nicor customer service

Billing and Payments

How can I view and pay my bill online?

To view and pay your Nicor bill online, simply log in to your online account through the Nicor website. Once logged in, you will be...
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What payment options are available?

Nicor offers various payment options to provide convenience and flexibility for customers. By logging into their online account, customers...
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Service Requests

How do I start or stop natural gas service?

To start or stop natural gas service with Nicor, you will need to contact our customer service team. They will walk you through the...
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Do I need to notify Nicor if I'm moving?

Yes, if you are moving, it is important to notify Nicor. This will ensure that your gas service is properly transferred or disconnected...
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Emergency Procedures

How can I report a gas leak or emergency?

If you suspect a gas leak or emergency, it is important to act quickly and take necessary precautions. Leave the area immediately and...
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Rate Plans

What are the different rate plans offered by Nicor?

Nicor offers customers a variety of rate plans to cater to their diverse needs. The company provides three main rate plans to choose...
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Budgeting

Can I request a budget payment plan?

Yes, you can request a budget payment plan with Nicor. Our budget payment plan is designed to provide you with a predictable and manageable...
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Energy Programs

Are there any energy-saving programs or rebates available?

Yes, Nicor offers various energy-saving programs and rebates to encourage customers to save energy and reduce costs. Through our Energy...
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Help me with my Nicor customer service issue

Ask any question you have about Nicor customer service. We will do our best to get you answers right away.
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