I paid for the Sponsorship program and was unable to set up my business page because my...

GetHuman5438273's customer service issue with Nextdoor.com from November 2020

Help with my Nextdoor.com issue
First: share to improve GetHuman5438273's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5438273 may need:
Username, Password, and Email address on the account
The issue in GetHuman5438273's own words
I paid for the Sponsorship program and was unable to set up my business page because my type of business is not eligible for Sponsorship. Because I don't have a business page I can not request a refund or cancel as outlined in the Help section. I have sent * messages using the Contact us form and have not received any response. According to the cancelation policy requests must be made in first ** days. My payment was processed on November **, ****. I think it was October ** or **st that I started completing the Sponsorship forms.*My refund request is for the full amount paid of $**.**. There is a monthly automatic debit if not canceled for $**.**. *Nextdoor didn't contact me to tell me my business is not eligible. I found that out when I was looking through the Help files to find out why I was having trouble completing the forms.

GetHuman5438273 did not yet indicate what Nextdoor.com should do to make this right.

How GetHuman5438273 fixed the problem

We are waiting for GetHuman5438273 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Nextdoor.com customer problems.
How Do I Change My Address with Nextdoor.com?How Do I Recover My Nextdoor Account?What Do I Do If I'm Having Problems with My Nextdoor App?What Do I Do If I'm Having Trouble Verifying My Account on Nextdoor?
Do you have a customer issue as well?
We can help you get Nextdoor.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Nextdoor.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Nextdoor.com

Customer service issue
Reported by GetHuman5438273
Nov 6th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1040 others
0 customers following this

Timeline

GetHuman5438273 started working on this issue
Nov 6th, 2020 12:07pm
GetHuman5438273 indicated the issue is not fixed yet.
Nov 6th, 2020 12:09pm