I just wanted to say that I HATE the new digital format! I want the NYT home page to lo...

GetHuman-fkblanch's customer service issue with New York Times from August 2018

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The issue in GetHuman-fkblanch's own words
I just wanted to say that I HATE the new digital format! I want the NYT home page to look just like the NYT print newspaper front page. Please Put it back the way it was!
GetHuman-fkblanch did not yet indicate what New York Times should do to make this right.
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I didn’t need anything fixed. I was only co planning about the new format.
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New York Times

Customer service issue
Reported by GetHuman-fkblanch
Aug 22nd, 2018 - a mon ago
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Seen by 5 customers so far
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GetHuman-fkblanch started working on this issue
Aug 22nd 3:55am
GetHuman-fkblanch confirmed the issue is fixed. Hooray!
Aug 22nd 2:32pm