How Do I Place a Vacation Hold on My New York Times Account?

This article describes how to place a vacation hold on your New York Times paper delivery. A set of instructions for placing the hold are given. Special instructions for people living outside of the New York Metro area are provided. Further options for keeping your digital access and donating to the Sponsor a Student program are also given.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

If you have a subscription to The New York Times and are going on vacation for a while, you should place a vacation hold on your subscription while you are gone. There's no point in being charged for papers you won't be reading. When you put a vacation hold on your subscription, you will be credited for the copies that weren't delivered, so you will still get to read all of the papers that you paid for. To place a vacation hold, just follow these instructions:

  1. Go to the New York Times home page.
  2. Click on the Log In button in the top right corner.
  3. Log in to your account.
  4. Click on the Account button.
  5. Select the Vacation Hold option.
  6. Select the start and stop dates for your vacation hold using the tool provided.
  7. Click on the Save button.

Keep in mind that if you live outside of the New York Metro area, the hold might not take effect for up to three days, so you should keep this in mind when selecting the dates for your vacation hold. So if you need to place a hold on your subscription and do not live in the Metro area, place the start date of the hold three days earlier than you actually need it to be.

Also, you should note that when you place the hold, you have the option of keeping your unlimited digital article access while delivery of the physical paper is on hold. This will allow you to continue reading the Times' stories online while you are away. If you select this option, you will be charged $1 per day plus tax for the digital access.

You also have the option of donating the credit you get for the vacation hold to the Times' Sponsor a Student program. This donation will help fund digital subscriptions for public schools all over the country.

If you have any problems regarding your vacation hold, you can contact the Times' customer service department. They have a phone line and a help forum.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Place a Vacation Hold on My New York Times Account?

Why does GetHuman Write How-to Guides for New York Times Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like New York Times in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Place a Vacation Hold on My New York Times Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

New York Times

Asked 5 years ago
Updated 5 years ago
Viewed 2,338,545 times
New York Times
New York Times vacation hold
hold New York Times subscription
hold Times delivery
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!