I signed up for a trial, cancelled within the first ** days (in person at the club) and...
GetHuman1693763's customer service issue with New York Sports Clubs (NYSC) from December 2018
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The issue in GetHuman1693763's own words
Cancel my trial because I was moving and the gym is too far for my current location. ... I signed up for a trial, cancelled within the first ** days (in person at the club) and was then charged $**. I called and spoke to a manager who told me I would be refunded but I have not been refunded and was charged $**.** this month as well.
A refund for the two charges and a deleted account.
I just signed up for a trial, I haven't been a customer and I haven't used their services.
I went into the gym to cancel my trial. I called when I received a charge, I then called again and spoke to a manager who told me I would receive a refund. I have sent an email now about the second charge with no response.
I have an issue with New York Sports Clubs (NYSC) too
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