My mother Muhabbat Rasuleva was a member of NYSC in Midwood area. She tried to cancel h...

GetHuman-nozimat's customer service issue with New York Sports Clubs (NYSC) from December 2018

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The issue in GetHuman-nozimat's own words
My mother Muhabbat Rasuleva was a member of NYSC in Midwood area. She tried to cancel her membership multiple times because she fell in the treadmill and hurt her knee and doctors adviced not to go to gym but do physical therapy instead. *I went to the gym with her and canceled the membership because she doesn’t speak in English. Over the months the club kept taking money from my mothers account. She went back multiple times and the manager was extremely rude to her and wouldn’t help her with the issue, someone that worked at the club helped her translate. *Today my mother went there again and the manager was rude again and told her that she doesn’t have any prove so she has to wait for the membership to be terminated in ** days. When she asked for somebody else’s number where she can address this issue he said there’s nothing above him that can fix this issue, simply making fun of a person who doesn’t speak the language and is injured.

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How Do I Cancel My Membership to New York Sports Clubs?How Do I Cancel a Nysc Membership?How Do I Cancel My Membership to New York Sports Clubs?
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-nozimat
Dec 3rd, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 491 others
0 customers following this

Timeline

GetHuman-nozimat started working on this issue
Dec 3rd, 2018 7:25pm

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