I have been a member of NYSC for decades and have been using the facility at **rd Stree...

GetHuman-howiebny's customer service issue with New York Sports Clubs (NYSC) from November 2018

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The issue in GetHuman-howiebny's own words
I have been a member of NYSC for decades and have been using the facility at **rd Street and *th Avenue for most of that time. Recently, the facility has deteriorated to the point that I am planning to cancel my NYSC membership. Just to sight a few examples of the problems:*- The speed bag in the boxing room has been down for months. When I recently asked what the problem was, the manager told me that they have the bag but need the clip to install it and that they should have it in a few days and the bag will be back. It has been over a week and still no bag.*- The bikes in the spin room are in terrible shape. There are at least four or five down at any one time and the remaining bikes are rusted and make all kinds of noises. Last week, a number of members who signed up for spin class could not attend because there were not enough operating bikes.*- I recently saw a cockroach the size of a mouse in the men's bathroom.*All this, and much more, go on while there are other gyms in the neighborhood in much better condition that charge a fraction of what NYSC charges. So why should I maintain my membership?

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How Do I Cancel My Membership to New York Sports Clubs?How Do I Cancel a Nysc Membership?How Do I Cancel My Membership to New York Sports Clubs?
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-howiebny
Nov 10th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 406 others
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Timeline

GetHuman-howiebny started working on this issue
Nov 10th, 2018 12:22pm
GetHuman-howiebny shared this issue with friends on Facebook
Nov 10th, 2018 12:22pm
GetHuman-howiebny indicated the issue is not fixed yet.
Nov 11th, 2018 1:40pm
GetHuman-howiebny indicated the issue is not fixed yet.
Dec 12th, 2018 4:46pm

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