My girlfriend and I were charged transfer fees when transferring gyms when I was told u...

GetHuman-msauceda's customer service issue with New York Sports Clubs (NYSC) from November 2018

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The issue in GetHuman-msauceda's own words
My girlfriend and I were charged transfer fees when transferring gyms when I was told upon signing up , and before transferring that we would not be charged transfer fees. I was working with one of the managers of NYSC on getting these transfer fees removed from my account but that manager left NYSC and a new manager had taken over but refuses to work with me on this issue and demands that I pay the fee’s. I also had other erroneous charging being made on my account by being charged workout sessions when I toured other sports clubs, which were refunded to my account. I would like to have this issue resolved so my girlfriend and I can continue to enjoy our NYSC memberships without worrying about more charges outside of our Normal monthly membership fees. Thank you
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-msauceda
Nov 2nd, 2018 - a mon ago
I have an issue with New York Sports Clubs (NYSC) too
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GetHuman-msauceda started working on this issue
Nov 2nd 5:03pm