It is my first time membership since **.**.**** with NYSC.i have never had any worse ex...

GetHuman-teagabel's customer service issue with New York Sports Clubs (NYSC) from October 2018

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It is my first time membership since **.**.**** with NYSC.i have never had any worse experience with anyone.i signed up contract and was never given any information on rules and regulations how they work on first point,than I was not aware or told how much I can allow myself as I gave birth my *rd child on **.**.****.i started my membership and have been in the center once,during * month period I was paying for nothing, as I was charged annual fee as well from the club,during this time,as I decided not to continue waste my money for smth I can.t use, I called and tried to cancel the membership, as they told me to get there in person, after that I get there and was told to meet with manager,which I was not able,as the manager was not around,after that for my emergency leave,I left the country on * th of June **** for * month and came back on **th of September, as I had no access to internet during my leave time,I end up with emails from nysc that my information was sent out to collections for nonpayment reason this is out of control,very disrespectful and no fear action towards me.know as I get to the vendor on Kings highway and talked to manager,he was very unprofessional and rude to me,as trying to clear my account from debts which I have no idea where it came from and sell me new membership for the horrible service u guys privide,as an this unfair action towards me and my personality and information which ended up with collection from your hand with no reason,I request all my account to be cleared and as well my wasted money to be returned every single penny and I dispute any charges against me with a lot of reason which are**)when I signed the contract I was never informed about the cancellation policies**)I wasted my * month membership money plus annual fee for Smth I could not use at the beginning because of newborn baby and then waste of time for the poorest service I experienced **) I tried to cancel the membership through phone**)I got in the center and tried to see the manager with no show up**)I left the country with emergency leave for my family**)I had no access to internet **)I end up after I came back with couple emails,letting me know,my information was send out to collection **)I got in the office try to find out what happened and manager with his rude ,unprofessional way was trying to blame their non profesionalism on me and solve the collection problem with a brand new clean contract*All these steps make me very disrespectful from your side on the service u provide to customers and attitude and loyalty. I am very damaged with your fault non fair and non profesional behavior. Hopefully this letter finds someone bright and professional from your field and tries to resolve my situation ASAP.my cell is **********,membership I'd *********Sincerely *Tea Gabelia
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-teagabel
Oct 17th, 2018 - a mon ago
I have an issue with New York Sports Clubs (NYSC) too
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GetHuman-teagabel started working on this issue
Oct 17th 5:49pm
GetHuman-teagabel indicated the issue is not fixed yet.
Oct 17th 5:51pm