Today * August **** I signed up at the NYSC in Mamaroneck, NY around * pm. *I wanted...

GetHuman-karmun's customer service issue with New York Sports Clubs (NYSC) from August 2018

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Today * August **** I signed up at the NYSC in Mamaroneck, NY around * pm. *I wanted to look around and asked if that was ok *It was so I walked over to the main gym and did not know*there were * steps down (no signs) so I fell on to the hard gym floor. I broke most of the fall with my hands and feet.** members saw me fall and one did come over to help me.*I was able to get up and walk but that was at about * pm today. It is now almost * pm and my ankles are hurting.*I was told by the club general manager Corey Walker that an incident report was completed but I did not see it. I asked if I should do an accident report before I left and they said no. So I dont know the extent of my injuries but*I hope not serious. Waiting to hear from my doctor so he can order xrays for me at westmed in Rye, NY *How do I make sure I am following the correct protocol?*Dr visits and xrays etc are expensive these days. *Who do I contact at your legal team if necessary?*Thank you.*Karen Munz*Mamaroneck NY
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New York Sports Clubs (NYSC)

Customer service issue
Reported by GetHuman-karmun
Aug 8th, 2018 - a yr ago
I have an issue with New York Sports Clubs (NYSC) too
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GetHuman-karmun started working on this issue
Aug 8th, 2018 10:49pm
GetHuman-karmun indicated the issue is not fixed yet.
Aug 9th, 2018 12:00am
GetHuman-karmun indicated the issue is not fixed yet.
Aug 9th, 2018 11:57pm