One month ago I was charged ***.** dollars on my account because of an account issue. T...

GetHuman-glennaco's refund request issue with New York Sports Clubs (NYSC) from April 2018

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Account holder name, Membership number, Email address on the account, Billing address, and Phone number on account
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The issue and preferred resolution, in GetHuman-glennaco's own words:
One month ago I was charged ***.** dollars on my account because of an account issue. The account issue occurred when I wanted to upgrade my account to a p***port. I was ***ured by the manager I would receive my refund in *-* weeks. I have not received a refund yet. I went to the front desk and they gave my your email to send you this message. Now I have been charged another ** dollars at the end of April. If you can please help me out with this, I would appreciate it. I have been a member for years at the club and this is the second time this has happened. The total is ***.** dollars, again. Thanks for your time. My number is************ if you have any questions feel free to call
I trust that New York Sports Clubs (NYSC) will make this right and come up with a resolution that is fair.
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New York Sports Clubs (NYSC)

refund request issue
Reported by GetHuman-glennaco
Apr 30th, 2018 - 3 mons ago
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GetHuman-glennaco started working on this issue
Apr 30th 12:27pm