when the *nd stimulus checks went out and i didn't get mine, ***$, . was waiting on a p...

GetHuman5866286's customer service issue with Netspend from March 2021

Help with my Netspend issue
Before contacting them, items GetHuman5866286 may need:
Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
The issue in GetHuman5866286's own words
when the *nd stimulus checks went out and i didn't get mine, ***$, . was waiting on a paper check, but no good. so i used the where's my payment tool, and it said the.. money had been direct deposit into my account. to my knowledge i didn't own an account, ending with ****.i started looking thru old tax papers and such. then low and be*hold , i found the account *, and the routing ** but not the card number.so i started calling netspend, and metabank, while i was calling , i learned that the gov. had just deposited the third check into that same account. i have inadvertently lost the card the deposits were being dropped to. my wish is to have the funds( ****$ ) now transferred to my catrd * ending ****. or to either be issued another card linked to that account.ending ****..

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Customer service issue
Reported by GetHuman5866286
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 13357 others
0 customers following this

Timeline

GetHuman5866286 started working on this issue
Mar 19th 11:29pm
GetHuman5866286 shared this issue with friends on Facebook
Mar 24th 3:24pm