Issue ** * years ago, I owed NETSPEND $***. I got a prepaid card. Loaded $*** on it. I...

GetHuman4876789's customer service issue with Netspend from May 2020

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The issue in GetHuman4876789's own words
Issue ** * years ago, I owed NETSPEND $***. I got a prepaid card. Loaded $*** on it. I was not allowed to activate the card nor was I able to pay what was owed out of that $*** due to me owinng the $***. I disputed and disputed to resolve the matter many times. Was sent to different reps and to supervisors. Repeatedly hung up on over months until the card expired. Issue ** Today I got a prepaid PayPal card and loaded $** on it. Go to activate it. Says to call a number. I call it. And its NETSPEND. Telling me I cannot activate this card due to me owing $*** I asked to speak to a supervisor and was put on hold for * hour and ** minutes before I was hung up on again. As it stands now Netspend owes me $***. If I am ever allowed to activate this card that I just put money on today, Netspend will owe me $***.

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Netspend

Customer service issue
Reported by GetHuman4876789
May 27th, 2020 - a year ago
Not resolved
Seen by 25 customers so far
Similar issue to 8585 others
0 customers following this

Timeline

GetHuman4876789 started working on this issue
May 27th, 2020 4:30pm
GetHuman4876789 indicated the issue is not fixed yet.
May 27th, 2020 9:54pm