I need help, ihave sent my photo I’d to *****@***.com *** times and I can’t use my card...

GetHuman-jillrhun's customer service issue with Netspend from June 2019

Help with my Netspend issue
The issue in GetHuman-jillrhun's own words
I need help, ihave sent my photo I’d to *****@***.com *** times and I can’t use my card, a few months ago you guys made a mistake of ***.** that took me * months to get back, but I’m still recovering from my phone getting turned off and the power because that was why I had purchased the card, now this one?..........not my payroll check is going to be deposited and I can’t get the money out, I can not afford this,I
GetHuman-jillrhun did not yet indicate what Netspend should do to make this right.
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How GetHuman-jillrhun fixed the problem
my card will not activate I have sent documents *** times I will enclose mt id one ,more time. s few ,months ago there was a charge for ***.oo on ,y card I didn't di it was charged about * min after I had gotten it. it took me * months to get that back. my power and phone were both turned off and I am just now recovering from that, now my payroll check got lost that was in the direct deposit so again im watng!!!!
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Netspend

Customer service issue
Reported by GetHuman-jillrhun
Jun 13th, 2019 - 4 mons ago
I have an issue with Netspend too
Not resolved
GetHuman-jillrhun shared how to fix
Seen by 7 customers so far
Similar issue to 10552 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Email on account
Password on account
Timeline
GetHuman-jillrhun started working on this issue
Jun 13th 3:48am
GetHuman-jillrhun confirmed the issue is fixed. Hooray!
Jun 17th 4:19am
GetHuman-jillrhun confirmed the issue is fixed. Hooray!
Jun 17th 4:19am
GetHuman-jillrhun confirmed the issue is fixed. Hooray!
Jun 17th 4:24am
GetHuman-jillrhun indicated the issue is not fixed yet.
Jun 17th 7:48am