Good afternoon my account was closed without my consent nor was I notified about the is...

GetHuman1824891's customer service issue with Netspend from December 2018

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Help with my Netspend issue
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Account holder name, Billing address, DOB, Last 4 of SSN, Email on account, and Password on account
Top Tip from another customer
For any Netspend card issues, you can try to log in or reset your password but you will need your card number, name and email on the account. You may also email customerservice@netspend.com for any additional help.
The issue in GetHuman1824891's own words
Good afternoon my account was closed without my consent nor was I notified about the issues a previous representative informed me that it was best if he sent me out a new card regarding their were transaction coming through my account without me giving the consent so I made an complaint regarding the issue I did receive a new card but it’s can’t be activated on top of it all it’s Christmas Eve I was supposed to get my SSI deposit into my account today this is very unprofessional due to that no one contacted me through Via email or etc I have been a value loyal customer for many years and I’m actually heart broken about this knowing that I needed my funds today for finishing up my last minute shopping but unfortunately it couldn’t happened because I was told the Dispute team are the ones who closed my account I would like some feedback

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Netspend

Customer service issue
Reported by GetHuman1824891
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 54 customers so far
Similar issue to 6329 others
0 customers following this

Timeline

GetHuman1824891 started working on this issue
Dec 24th, 2018 9:34pm

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