Had email saying it was from you saying my payment was declined.*It had a bit to tap fo...

GetHuman-slywolf's Request a Show issue with Netflix from May 2020

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The issue in GetHuman-slywolf's own words
Had email saying it was from you saying my payment was declined.*It had a bit to tap for billing and I tap it .*It said security issues and I had to put my details in again other wise I would be locked out of Netflix.*I started with my name address age card number and then it asked my sort number and account number.*I stopped there and it said cause I didn’t complete it was locked out of Netflix.*I went to google and re-signed In I checked my billing details and changed a few, I checked my bill and payment and It showed a payment on the *th May and that it had gone though and my next is in June.*If this is a Netflix mistake can you correct it and let me know if it is a scam they are very good cause I was nearly fooled it was asking my bank details that did it as you never have asked me that on a phone.*Can you please let me know if it was a scam or not.*Thank you*Your sincerely *Mrs E L Burningham

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Netflix

Request a Show issue
Reported by GetHuman-slywolf
May 20th, 2020 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 25952 others
0 customers following this

Timeline

GetHuman-slywolf started working on this issue
May 20th, 2020 11:20am

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