I received an email yesterday from Netflix saying my password needed re setting and to...
GetHuman-margofin's customer service issue with Netflix from February 2020
Help with my Netflix issue
The issue in GetHuman-margofin's own words
I received an email yesterday from Netflix saying my password needed re setting and to ignore the e mail if I had not been trying to re set my password. Now this a.m. I have received an e mail saying my account will be discontinued as my last payment did not go through. I have been trying to call Netflix but every number I try the circuits are all busy. Are these scam e mails an are the lines all busy from others trying to get the same information as per my concerns? I would please like an answer as I am concerned and do not want my account compromised if there really is a problem with my account. Thank you, Margo
GetHuman-margofin did not yet indicate what Netflix should do to make this right.
I have an issue with Netflix too
How GetHuman-margofin fixed the problem
Well I am hoping it is fixed, I have been getting emails saying my account will be cancelled as payments have not been going through. Spoke with Jeff at **:** this a.m. and he said the issue seemed resolved and it is probably scam mail, we were cut off from your end before the conversation was finished. He kept cutting in and out then the line just went dead.
Please help with my Netflix issue
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GetHuman-margofin confirmed the issue is fixed. Hooray!
Feb 4th, 2020 12:12am
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