I have been receiving "unreply-able" e-mails on occasion from Netflix about non-payment...

GetHuman2950888's customer service issue with Netflix from May 2019

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The issue in GetHuman2950888's own words
I have been receiving "unreply-able" e-mails on occasion from Netflix about non-payment of an account. Please be advised that I am not a Netflix customer and have never been one so far. How you (or Shaw.ca on your behalf) accessed my hotmail I have no idea. And apparently ignoring irrelevant e-mails does not make them go away.* The heading on today's was as follows: "Netflix payment was not authorized. *****," and it was sent by: "support *greater-than sign* *****@***.com *less-than sign*." It was actually addressed to an "*****@***.com," and encouraged her to "Update your account now."* I pressed that button to find out if I should be contacting Shaw or Netflix--and Netflix "won," so I respectfully request that you delete my e-mail (Please see next dialogue box below), and any other contact information you may have concerning me, from your database. I will happily resupply it if or when I become a subscriber.**With thanks for your attention to this matter, and with best wishes,**Elaine Kendal

GetHuman2950888 did not yet indicate what Netflix should do to make this right.

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Netflix

Customer service issue
Reported by GetHuman2950888
May 19th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 32158 others
0 customers following this

Timeline

GetHuman2950888 started working on this issue
May 19th, 2019 10:47pm

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