May *, *****Dear Netflix:*This is Jeannette Tennant, ****-***-****, and I am having to...

GetHuman2855979's Cancel My Services issue with Netflix from May 2019

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The issue in GetHuman2855979's own words
May *, *****Dear Netflix:*This is Jeannette Tennant, ****-***-****, and I am having to temporarily suspend my netflix account. I have to temporarily suspend it because there might be an issue of compatibility with my smart tv visio and my at&t u-verse. * It might be too, that a new smart tv has to be purchase, and we will be in the process of contacting our service carrier provider at&t to see which smart tv to purchase to avoid compatability issues. * My records here are not totally complete as gone amiss, as to give you membership billing information, password or pins, I know I paid with a Netflix gift card. * I believe we are paid up to August **** or so, and we are asking you to keep the rest of funds until then, and when we come back as Netflix customers we will reload the account and continue to enjoy Netflix viewing.* Next time we will try to get Netflix on two smart tv's, is there a deal for two tv's on the same household address?* I will extend to you my e-mail address *****@***.com, and below I will list my husband's e-mail that is on the record, I believe. I am account manager on this account on our behalf. Perhaps the telephone number ***-***-**** is associated with us as customers of Netflix. E-mail to us the status of this request, it will be appreciated. Thank You.

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Cancel My Services issue
Reported by GetHuman2855979
May 3rd, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 30449 others
0 customers following this


GetHuman2855979 started working on this issue
May 3rd, 2019 12:57pm

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